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Business Profile

Computer Software Developers

AutoVitals Inc

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromScott N

    Date: 09/15/2023

    1 star
    .I was persuaded to sign on with autovitals by a nice salesman that called the shop. He said using their program will increase sales or I will get out of the agreement. After the initial setup and training, I realized it just wasn't going to work for me at this time. After several calls and emails, autovitals refused to cancel or postpone the agreement. They have only offered that I can buy out of the one year agreement and save one months payment. I also found out their contract auto renews unless the customer expresses they wish to not renew before the current years contract is up. I initially thought I would use them in the future when I move into a larger shop with more employees, but I will not be using them after the lack of understanding. Signing on with autovitals will cost my little shop over $3000 for a service I have not, and will not use. They will not have any future business from my shop. I do not recommend them. Autovitals, looping customers into auto renewing contracts, to protect said customers from your own price increases is ridiculous.
  • Review fromJaime V

    Date: 08/24/2023

    1 star
    I had a similar experience as Vic. Sales was very helpful. After the signing the agreement, we realized the limitations of AutoVitals. The company would not allow us to terminate the agreement even though the software was not a good fit and what they sold us.

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