Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Design

NPB Design Studio

Reviews

This profile includes reviews for NPB Design Studio's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

NPB Design Studio has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • NPB Design Studio

      Lemon Grove, CA 91945-4318

      BBB accredited business seal
    • NPB Design Studio

      635 Baker St Costa Mesa, CA 92626-4413

      BBB accredited business seal

    Customer Review Ratings

    4/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSam K

      Date: 12/23/2023

      5 stars
      *********************** went above and beyond, delivering a 5-star, all-inclusive experience. Throughout our year-long collaboration, she not only comprehended my project's intricacies and my unique style but also unearthed resources and presented numerous unconventional options. Her service felt like having a dedicated concierge from start to finish. A skilled and organized designer, Noura effortlessly navigated the city's permit process, customizing my project with her creativity and ensuring meticulous *************************. Unlike **************** and designers I encountered, *****'s investment in my project stood outshe didn't treat me as just another project to finish quickly. While her prices are slightly higher, the value she delivers exceeds every dollar. I wholeheartedly recommend her for ADUs, home extensions, or remodels. Despite losing a previous deposit, the prompt guidance and support ***** provided have made this journey incredibly rewarding. Finding someone as honest and gifted in this industry as ***** has restored my faith in humanity. I'm thrilled about my new home and the endless possibilities it offers, all thanks to this decision.
    • Review fromFaika H

      Date: 12/23/2023

      5 stars
      Noura designed my house, and she is outstanding on all levels the services that she provided is astonishing. She started by explaining everything in details process and design phase from rendering images and videos. I am honored. She is my designer with all her mission driven projects I would highly recommend her.
    • Review fromPhil N

      Date: 12/23/2023

      5 stars
      *********************** has surpassed all my expectations, functioning as a comprehensive 5-Star One Stop Shop. Throughout our year-long collaboration, she not only grasped my project's essence and my personal style but also unearthed resources and proposed numerous innovative options I hadn't considered. Her service felt akin to a concierge, meticulously guiding me through every step. As a skilled designer, she tailored my project, seamlessly blending her creativity with professionalism, even deftly maneuvering through the city's permit process. Unlike **************** and designers I interviewed, ***** invested herself in my project, crafting a bespoke solution instead of treating me as just another job. While her prices may be slightly higher, the value far surpasses the cost. I enthusiastically recommend ***** for anyone considering an ADU, home extension, or remodel. Despite losing a deposit with a previous contact, *****'s prompt responses and expert guidance have made the journey incredibly rewarding. Her integrity has not only revitalized my trust in this industry but also opened up exciting possibilities for my new home. I couldn't be more delighted with the outcome.
    • Review fromRegina M

      Date: 12/22/2023

      1 star
      "I had a very negative personal experience working with NPB Design Studio and ***********************. I hired them to remodel my home and make the bathroom handicap accessible. However, I was forced to abandon my construction project approximately half way through, when the building contractors and another professional designer informed me of substantial design errors, and missing details, including missing ceiling and flooring details. As a result, I was forced to pay for an additional designer company to fix the errors and then resume construction costing me tens of thousands. A City Inspector also found errors in the remodel designs. While *********************** demonstrated administrative organization, I encountered difficulties with the practical aspects of the designs, such as insufficient space in a handicap bathroom she planned. Upon pointing out these issues, our interactions became strained and unproductive. In hindsight, working with this company proved to be a regrettable decision. The plans also appeared to lack both practicality and originality. There were concerns about the accuracy of measurements, and doubts arose regarding how the designs had been created and I was concerned that they may have been copied from another source as they did not properly match my home's measurements.I would advise caution and thorough research when considering NPB Studio and ****************, as my experience has led me to wonder about the accuracy of her credentials. It is recommended to explore other options for design services."

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.