Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/13/2025

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On March 11th I purchased Office Software from this company. The software would not activate and came up with errors. I paid a total of $49.99 same as past orders with them. I have emailed them several times plus I have left messages on their phone. I received one reply on March 11th ie: we will get with you shortly. I normally purchase these to install on customers computers. Since I cannot activate this and have not been helped with activation by this company I purchased from, I had to purchase this software elsewhere. I would like to get the $49.99 back that I paid out.*** ********

• Initial Complaint

  Date:01/18/2024

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a Microsoft Office product online from microsoftsoftwares.com in July 2023 for a laptop I was going to buy. I ended up not getting the laptop, so the product key was never used. Fast forward to Jan. ****, I finally purchased a new laptop and went to install my Office Product. Microsoft said the product key was invalid. I emailedthe company several times with no response. I also called the phone number listed *************), but it's an invalid phone number. No other way to contact the company. I purchased from this company 2 years prior withno issues, so I assumed it was legit, but apparently it's a scam.Thanks,*************************

• Initial Complaint

  Date:11/16/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Microsofts Rip-off and Disruptive Maneuvers My Microsoft Office purchased version, and Microsoft Outlook purchased version stopped working due to annoying and disruptive popup messages requiring, on one hand, to ACTIVATE Office 365, a software product I didnt purchase, and, on the other hand, luring me into purchasing that software. After a whole day trying troubleshooting with no success, I had no other alternative than purchasing a subscription for $6.99/mo. After the purchase and activation, the disruptive messages disappeared and both my Microsoft Office and Outlook got back to normal, working fine again as before It should be mentioned that they charged me three times for my two software products: (1) Microsoft Office 2013, (2) Microsoft Outlook, while Office 365 is forced into my hands by terrorist-like blackmail and ******, let alone various harassments and disruptions. The bottom line is: my computer systems have been in danger, exposed and totally vulnerable to their blackmail, intrusions, and attacks. The bottom line is they would keep robbing me month after month and year after year for an unwanted product you forced into my hands.To stop their rip-off, I have no other alternative than blocking further unfair charges on their part. Theyd predictably keep harassing me and disrupting my computational environment. Indeed, they started by attacking my Outlook and Office software applications with relentless harassment.Microsoft fakes overlooking serious damage they inflicted to my computational environment, my privacy, my security and my mental health.Please find in the *** attachment further information.