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Business Profile

Private Schools

Joshua Tree Private School

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Private Schools.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid for an online course for a job I accepted. They never sent me any info on how to operate the course and immediately i received an email that I passed my test. I havent seen a test or anything. When I called the number , the woman refused to give me her name and cussed me out for asking if it was a scam. Refusing to give me any way to log in. So Im out my money and I dont even have a corporate number or any way to report this .

  • Initial Complaint

    Date:06/22/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought the link for DSD online. Contacted the seller, the seller gave me a link. Once I got on the link filled out the information the page stated that I did not complete a quiz. Upon registration there were no quizzes. I contacted the seller again. The seller gave me a link to my email address. I used that link once again it was stating that I was not registered and there was not a Person with my name in the class. After multiple attempts, trying to resolve this issue with the seller. The seller stated that I did not read the instructions in which no instructions for this class or logging on or registering were given. It was just a link. I attach all the pictures. I see that this person is using multiple websites with the same phone number doing the same thing to other people. One of the pictures attached is just that comment after requesting a refund, the seller blocked my phone number. I did start a claim through PayPal, which is the payment management. The seller refused the claim, and the claim is being handled through PayPal at this time. I did not use the service. I was not able to get on the link. I was not able to use the course in which I have paid for.

  • Initial Complaint

    Date:12/16/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied for this course and was sent an email stating that I had access and could begin the online program. I opened my email the next day, following the instructions given. The link was just bringing me to the main website page and asking me to make a purchase for the course, which I did the day before. I called the phone number provided and told the lady what had happened. I said "It's just telling me to pay more money." She says, "It dosen't tell you anything." I said "It seems you know what I mean, considering you were able to answer me and address what I'm saying." She said I was yelling at her and I have no right to speak to her that way and need to call back when I'm in a better mood and we'll talk. I tried back and she blocked my number. I paid $99 for this course, and have been unable to use it. Yes there was a paper we had to sign covering her a$$ for any games she may try to pull on people, but I don't believe that all these things listed apply if we are not given access to the school. I would like a refund of my $99 dollars please. Buyer Beware!!

  • Initial Complaint

    Date:07/21/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The woman claims to give you a DSD Certification online and 24 hours of contact hours. She is a scam artist and also has another page up dsdcertification.com with the same BRN # 15948. I paid the $99, she sent me the registration, I filed it out and emailed it back. I received an activation link and signed up for an account but the account never let me in the course. It says, sorry you don't have access. She was very rude to me on the phone and telling me it was my fault for not checking my email. My email was correct but she argued that she doesn't care about your not understanding and she doesn't have time for that. Save your money and don't fall for the scam. Before I signed up she was so nice on the phone and sounded so professional and as though she knew what she was talking about.

Joshua Tree Private School is NOT a BBB Accredited Business.

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