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Business Profile

Speech, Language and Writing

Immerse

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromWalter R.

    Date: 10/24/2024

    1 star
    These insights are based on my personal experiences at the company. I highly recommend researching the companys management, published materials, and social media presence for a well-rounded view before interaction due to:- Deliberate use of exaggerations, false and inflated platform membership numbers, and sales figures to attract investors.- Deliberate use of false, inconclusive, and unverified research claims about the platforms learning efficacy to attract online paid customers.- Intentional false promotion of services the company has no real intention of offering to customers.- Discriminatory hiring and job promotion practices based on race and other factors.- ************************ is often selected based on personal connections instead of qualifications.- The well-intentioned but overly optimistic CEO is hands-off and sets unrealistic expectations without understanding daily operations.- ******************** is rushed and often mimics competitors, with far less results.- Decision-making is top-down with little input from experienced staff familiar with the target market.- Technical instability leads to poor customer satisfaction and high turnover with many users regularly leaving and unsubscribing from the platform, yet the owners continue to present exaggerated membership numbers online.- Positive SNS reviews of the platform are often fake, coerced, incentivized, paid for, or manipulated.- Lack of clear business direction, frequent goal changes, and communication gaps.- Staff voicing platform, customer, or ethical concerns often face punitive measures (harassment, demotion, reduced salary, threat of firing, termination), stifling internal feedback essential for growth.- The primary focus is on securing funding rather than providing quality customer service.- Even after receiving US$ 17M+ investment the company remains in a prolonged "startup" phase with no real profitability after nearly 7 years, raising job stability concerns.

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