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Business Profile

Exercise Programs

Tummy Tuck Slimming System

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

Complaints

This profile includes complaints for Tummy Tuck Slimming System's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tummy Tuck Slimming System has 5 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/05/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I want to get this recurring withdrawal from my banking account deleted, canceled, STOPPED!!!! I want to cancel any future orders. I have been trying to cancel this product for the last 5 months. I do not want anymore of this product. Please don't make me seek legal action.

      Business Response

      Date: 06/18/2024

      This member was cancelled back on 2/8. We have not charged their account since then. Thanks, Stu

       

    • Initial Complaint

      Date:08/26/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered from Tummy Tuck Slimming on July 12, 2023. I returned the product via **** on July 31, 2023 to noted address of Tummy ********************************************************************************* and have not received notification of return received within 10 business days like stated I would and I have not received my refund via original billing method. In addition to not receiving refund, I continue to receive tummy tuck cream in the mail to which I am being charged additional for that as well. Tummy Tuck has business hours to speak to representative to which I can not get ahold of a human! Filed a complaint via email today on August 26, 2023 as well as with BBB.org in attempt to collect full refund and additional charges including shipping and handeling refunded. In addition, I did not cancel the cream because I mistakenly assumed once the product was returned, the company would no longer send cream for a product I do not have! Order confirmation number: ******************

      Business Response

      Date: 04/19/2024

      Hi, this morning we reached out to ****************. And although as of today we have not received her product return, we went ahead and refunded her in full, and cancelled her membership. Thanks, Stu

       

    Tummy Tuck Slimming System is NOT a BBB Accredited Business.

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