We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Live Scan Fingerprinting

Certifix Live Scan
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Joanne B

    Date: 03/06/2024

    There **************** in the sales department is horrible... one they never answer the phone and then two, they feel the need to give you all this direction on how to become a livescan tech, we didnt ask for that. We asked for a quote on the equipment. Lastly they ask for your PSP, why? What if we don't choose to use this company???? I'm sorry, I don't get it. Alot of time wasting if you ask me.

  • Brenda W

    Date: 02/01/2024

    Went to *** to have my fingerprints done to get a fingerprint card. *** directed me to register with Certifix to make my appointment. The machine at the *** store was super glitchy, kept freezing, had to be restarted, and I had to do my prints over again about 10 times per finger. It took forever and was obnoxious. I received my printed fingerprints in the mail a few days later but turns out they just print your fingerprints?? Don't submit them for fingerprint card processing, nothing. Just literally print them and mail them to you. I asked the customer service rep on the phone what the point of the service was then and he didn't answer but offered me a refund which I could only get once I mailed my prints back. WTF.

  • Micheline J

    Date: 11/28/2023

    Certifix Live scan Fingerprinting, is a must user company and lie to customers and partnership association, I was partnership with a Certifix Live scan Fingerprint, I couldn't be able to finishing my pay to Certifix, every month I receive the same bills over and over, I had over make a payment to certifix, the are close my partnership account since beginning of July, with the policy procedure you must pay $70 adjustment fee per monthly even you have a customer or don't have any customers, after there are close my account and lock my account there are still change my bank account, customer always have a problem to receiving the fingerprint reports from FDLE, AHCA, most of the time after I had complete fingerprint for a customer I had receive a call from must of my customer saying there employer are couldn't be able find there report from Certifix company, I have to refund most the customer money, when I have to complaint them what's going on, there are still's not refund no money to me or to customer back as a refund. even I dont have any account ******************** the billing department are still charge my account in still now. I will like to complaint fraud about certifix and I'm not there only one who about certifix.

Certifix Live Scan is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.