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Business Profile

Auto Customization

KGS Restoration & Kustom

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/08/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Crown Restoration, KGS Restorations, KGS ****************************** Works, now KGS Restoration & Kustoms I brought my VW Bus to owner ****************************************** for a complete restoration. Over the years I have given ***** (owner of all the above business) about $45,000 for him to purchase parts for the bus. After many years I removed my bus from his shop, and he gave me notice that all my parts will be available in 30 days. I go back for my parts in 30 days and he gave me one new part that was purchased, the doors that belong to the bus, and a few parts that I brought to him. I have pages of inventory parts and a stack of receipts showing that I paid for these parts. ***** is refusing to give me my parts and stopped all communication. I want my parts that I have paid for and parts that were brought, and the monies for work that was never started or completed.

KGS Restoration & Kustom is NOT a BBB Accredited Business.

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