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Business Profile

Window Coverings

OuterWare For Windows

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window Coverings.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/28/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 11, I decided to sell my Apple iPhone SE to *******. I sent the phone on September 12th, 2024. The phone was received on October 3 by Gazelle. I have contacted Gazelle several time and have been told that they send the gift card to someone else. I would like the gift card or check for the contract.Gazelle reference number C03061017 Gazell SR64477385442 Email address used to communicate with Gazelle ****************** Amazon email addres *********************

  • Initial Complaint

    Date:01/22/2024

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Motorized shade does not come down all the way when the wind is blowing at 7 mph . There is nothing in their litterateurs that states that this is a problem , they go up in the wind but not down all the way . I called them ***** 2024 they took the information and I have herd no response , called again 1-22-2024 we will see what happens If there is no response and they cannot fix the problem I will see them in court

OuterWare For Windows is NOT a BBB Accredited Business.

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