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Business Profile

Repossession Services

Maximum Recovery

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/17/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is a Joke and is the rudest most unprofessional company ever ! They took all my belongings out of my car and when given back my belongings I came to find out that I was missing valuable items . I contacted them about the items and they didnt even bother looking for them . Just kept saying I was mistaken and I had misplaced it when I know for a fact and have proof it was in the vehicle . I even tried giving them the benefit of the doubt but they were extremely rude and kept blaming me . Instead of offering to look for it or asking their sketchy employee about it . The guy and girl who gave me the bag originally were really sketchy and not polite at all . It is unacceptable as a company to not even try to help the customer . They didnt offer to let me go down there and help me look myself . They never asked about the items that were missing. Which shows that they never had the interest of looking for them in the first place . Which if they were innocent they would have. Im filing charges and taking them to court . No one should do business with them or trust them at all ! They are all sketchy and untrustworthy ! When spoken to law enforcement we were told this is NOT the first time they are being looked into ! They should be shut down !

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