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Business Profile

Property Management

R.A.M. Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:28/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I would rate them even lower then 1 star. Currently in the process of dealing with the tribunal told them over months and months that there was rats and mice due to the immediate neighbours which they managed to. Coackroaches and bed bugs. Also the dryer had no vent going outside major fire Hazzard. Also anything that you need fixing they take weeks if not months to fix we were out a washer and dryer for a month and a half as well as a dryer for that same time. Water was an issue too. They lied to us about the ac being broken. Which the property owners put it in for the tenants. The property owners were not happy at all thank God they decided to go with another property management because ***** is rude and does not do anything and will be condescending the rats and mice caused damage to my stuff in storage that was worth well over 2 grand. And they refused to do anything as it is there legal obligation. If your a home owner that is with them or not with them do NOT USE THESE GUYS!!! horrible property management they should be out of business they do not even do proper yard and house maintenance like deal with eavesdrop or even fix the door the police kicked in on the neighbours side they rent to meth heads and people that beat their wives constant police at the premises as well so much to put here but BEWARE!!!

  • Initial Complaint

    Date:06/02/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So Me and my 3 daughters moved into this unit on ******** street which is supposed to be professionally managed by ram properties but they do no managing of anything. The unit was to have washer and dryer and in fact did when I moved in but not 3 months later and the washer died out. So the washer sat until January with stagnant water in it until I had to get my personal friend to remove it bc the smell became too much. It’s now February and I’ve sent email after email and still have no replacement washer. Then 3 days ago I felt cold so I went into my basement to turn up the thermostat and the whole unit was off. No power at all to the thermostat. I have 3 kids here. 2 dogs. And a bird. We all need heat and these property managers have done nothing about it. They themselves haven’t even come to look at the situation. 2 days ago they sent me an email stating they would call someone. Well nobody has come. Nobody has called. I’m a stay at home mother I never go far and there is still no heat. I’m so frustrated. I don’t know what to do

R.A.M. Property Management is NOT a BBB Accredited Business.

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