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Business Profile

Mason Contractors

Old Fashioned Masonry

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mason Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:19/09/2022

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Mike C. on September 10, 2022 to repair my garage apron. He agreed to fix it on the next day for $500 with 5-year warranty. I e-transferred him $100 as a deposit. Despite the booked service time on the invoice, he didn't show up. For the next two days, he would not reply to me or pick up my calls until very late in the day only letting me know he had to reschedule. It wasn't until 6:30pm on September 12, that he came to do the job. ****** **** ***** ** **** ***** ** ** ******** ******* ** *********** ***** **** **** ** ******* *** **** ****** ******* ** **** ****** He and his partner stayed until midnight on my property and left with the work unfinished. He ********** ask me to pay him another $300 and promised that he will come back to finish the job the next day. Again, he didn't show up and kept missing appointments until September 15th. He came to my property in the evening (6:30pm). ** **** *** * ****** **** ** ** ***** ******** *** ** ******** ***** **** ***** *** **** ****** *** ******* ****** *** ****** ****** *** **** **** ** ** ******** *** ******* *** **** ****** **** *** ****** ***** **** ******* ** ***** *** ***** *** ***** ** *** *** ******* ** **** ****** ** ********* **** *** ****** *** ********* *** * ** ****** ***** **** The job was left unfinished and he again ****** me to pay him another $50 or he wouldnt leave my property. He didn't show up the next day and I am not comfortable having him on my property anyway. I called another professional and they confirmed that the job wasn't done professionally at all. * **** ********** ** ******* **** ********* ****** ******* **** ******** ****** ****** **** One day later on September 17, he came to my house asking for more money (I gave him 450/500 already), I refused. ** ******* ** ***** *** ***** ** ** *** ********* ****** **** ******** ** ** **** *** ***** * **** ********** ******** ** ** ******** ******* **** ******** *** ****** ******* ** ********** *** ****** ********** * **** ** *****

Old Fashioned Masonry is NOT a BBB Accredited Business.

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