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Business Profile

Information Technology Services

Hello Nerds

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

Customer Review Ratings

2.5/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromBrenda M

    Date: 01/12/2022

    4 stars
    Fast service, computer is slow hoping it still works. Thank you for your help
  • Review fromJames E

    Date: 27/09/2022

    1 star
    I called a number which was supposed to be ** tech support. I got "Hello Nerds" instead, which represented itself as being with ** tech support. Hello Nerds assisted me with the problem for $149 and said that would also cover a year of computer maintenance and security. One month later they called saying they wanted to update the security on my computer. I gave them remote access. The technician said they could not update it and therefore couldn't provide the maintenance and security service any longer. I said this was irregular and a misrepresentation of what I had initially agreed to. The technician said he would refund my initial fee. He wanted my bank information in order to refund the money. I refused to give it to him. He then disconnected.

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