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Patio Concepts Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.5

Average of 2 Customer Reviews

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Review Details

  • Donna C

    Date: 17/07/2023

    Donna C

    Date: 17/07/2023

    I wanted an awning for my door. I kept putting it off because of cost. We get snow in the winter so I needed something with some durability. I found this awning on a ****** search and liked the price and the reviews. It was easy to put together. Good an detailed instructions and pictures. Fast shipping. I'm a happy customer.

    Patio Concepts Inc

    Date: 18/07/2023

    Thank you for your feedback and for the support of our business *****. We trust you will enjoy many years of maintenance free comfort with your new awning! If we can assist with anything in the future, please let us know.

  • Spencer F

    Date: 03/06/2022

    The product is as advertised. However the quality control needs improvement. Bolts to attach the awning to the bracket were missing and the brackets had wet paint before packaging resulting in a horrible finish. Part of the awning was scratched and the awning was built close to the size requested but not accurate. The bar was 2.5 inches longer and the awning was 6 inches shorter than requested size. Getting the missing bolts took weeks as they tried to convince me they were shipped with the other materials even though the packing clearly shows that it wouldnt be. They ended up sending new bolts and brackets but they arrived too late for the contractor I hired. He was able to source out bolts that would work. Nice awning but the company needs work

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