We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Storage

Dymon Self Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Mary-Anne S

    Date: 26/08/2024

    Mary-Anne S

    Date: 26/08/2024

    Hello: I am still waiting for a refund of $207.92 charged by Dymon on Aug 2nd as a result of incompetent customer service from the initial booking in July. I was informed by the manager, *********************, the refund was processed on August 16th and would take 2-3 days. As of today, Aug.26th, there is still no sign of the credit on my statement. What seems to be the problem? It should not take this long to process a refund. If it has been processed, please provide a screenshot of the processed refund and I will reach out to my credit card company to see why the delay.This ongoing delay only confirms the subpar customer service received at this location. Moving is a stressful experience, storing your goods should not be. I'm extremely disappointed with how I've been treated and will be advising family, friends, and the ******************* to steer clear of this facility.One very unsatisfied customer, *****************

    Dymon Self Storage

    Date: 29/08/2024

    I spoke to ********************* and he informed me that the refund has been processed and the original issue has been resolved. He also provided a month credit as good will gesture. Please fell free to reach out to ***** or myself should you have any questions.

Dymon Self Storage is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.