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Business Profile

General Contractor

David R Coleman General Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:17/06/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Coleman construction rebuilt our house after a fire and we have continued to have nothing but issues and pay more money out of pocket to have trusted construction company's come and resolve the problems

    Business Response

    Date: 07/07/2023

    My apologies on the late reply. It appears that the wrong company was contacted.

    When the customer approached us about pricing to build their new home, we jumped on it because it is minutes from our office. The customer had received other pricing but communicated to us that the other quotes were too high and they wouldn't be able to afford to go with other builders based on their budget. The customer and I were able to work together on structuring a contract that met their budget which consisted of the customer taking on some responsibilities to complete the build of their proposed new home. Some the responsibilities consisted of: painting, installing the flooring and supplying light fixtures because they had a family member that could get good pricing on said items. There were some challenges on getting these items at the discounted rate that were promised.

    Please see attached contract. We feel that we have gone above and beyond the criteria of the contract and have responded in a timely manner for repairs that would be under warranty. Maintenance and good house keeping is highly recommended to sustain a nice home.

     

     

    Customer Answer

    Date: 11/07/2023

     
    Complaint: 20200869

    I am rejecting this response because:

    Sincerely,
    ******* *********

David R Coleman General Contracting is NOT a BBB Accredited Business.

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