Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Parts

Advanced Skyline Technology Ltd

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Parts.

Reviews

This profile includes reviews for Advanced Skyline Technology Ltd's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Advanced Skyline Technology Ltd has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.25/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBrad D

      Date: 05/12/2024

      1 star

      Brad D

      Date: 05/12/2024

      They sell ******** ******* and do not properly refurbish it before selling to customers and it does not even state anywhere in their ads that the pc was use dor refurbished in any way anywhere

      Advanced Skyline Technology Ltd

      Date: 10/12/2024

      Dear customer,

      Thank you for contacting STG customer support.

      We apologize for the poor shopping experience we have brought you.

      In order to quickly confirm and solve your problem, please provide the following information:

      1. Your order number, purchase time, and purchase platform
      2. A brief description of the problem your order is encountering
      3.Phone number and Full shipping address
      3. STG Service tag number on the unit (located at the bottom or back of the unit).

      We look forward to your reply and hope to solve your problem.

      Thank you for your understanding and cooperation!

      Kind regards,
      STG

    • Review fromKym B

      Date: 10/11/2024

      2 stars
      The company was working with us in April to fix the computer problem, however as soon as we reached the year mark they refused to solve the problem. The computer was almost a thousand dollars and never woked right and died before it was a year old.
    • Review fromWes C

      Date: 16/02/2024

      1 star
      I have purchased several (10+) refurbished PCs from this reseller. For the most part, they have had decent prices. However, they use ******** SSDs in their products, which have an abysmal failure rate. I have lost more than 5 drives within the last year. They just die, and then you have to buy a better brand to replace the ****** drives they use, and reload the OS and apologize to the customer for the data loss. On top of that, one one of these machines that I had to restore the OS, the digital license was revoked, and ********* stated that it could not be activated, as the previous digital license was unusable. I reached out to their customer support for assistance, hoping they could provide the original digital license or even an activation key in order to get back where I was when I purchased this computer. NOPE. They took OVER A WEEK to respond to email, and I left several voicemails as their hold times were in excess of two to three HOURS. After they replied, they stated that they needed proof of my purchase from them, which I provided, both in ****** order #'s as well a photo of THEIR sticker they put on the side of the computer. Then they tell me how to reinstall the OS and activate the digital license. I tell them I'm a tech expert, I already know how to do all of this, and ********* has revoked the license they used to activate this computer. I told them they either re-used that license on multiple computers, and now they are in trouble, or they bought a **** key from China that got 'caught' by ********* and now wouldn't activate. They refused to offer assistance, stating that I was using the wrong version (******* ** ***) to activate, which, again, I provided PROOF in my order # and screenshots that I was attempting to activate the same OS that I purchased, from THEM. This issue went on for almost three weeks and I was forced to buy my OWN license in order to get my customer happy again. **** *** **** **** ***** ***** * **** ***** *** **** *****
    • Review fromEric F

      Date: 14/08/2022

      1 star
      Bought a computer off them through ****** and it blew up on me today. What kind of people sell products that almost explode on their customers? Was working wonky before this freezing up and stop working, which conveniently started happening a month after I bought it. Today I'm on the computer when all of a sudden a loud popping noise and the computer and monitor went off and the power button was blinking on the computer. I look inside the computer and a piece of the computer was glowing red it was a good size piece inside. If I had been out or doing something elsewhere in my house who knows what could have happened? Who knows what kind of damage and worse if I wasnt there to shut it off and unplug it. ***** **** ***** ** *** ***** *** **** *** ******* *** **** **** *** *** ******** THERE PRODUCTS BLOW UP AND COULD CAUSE FIRE HAZARDS. ***** ******* *** *** ** ******** **** **** ********** **** ******** ******* ************* ***** ***** * ******* **** **** **** *** ****. You can see they have bad reviews all over the place including here. Once again bought a computer from them in April and it just blew up on me today August 14. I didn't expect the thing to last forever but 4 months? And the thing blew up too. Could have been catastrophic if I wasn't in the immediate area. ****** ********** ***** *** ***** *********** ********* *** **** ********* *** ***** ****** *** **** ***** ** ***** I couldn't live with myself if I didn't say anything and read somewhere some child was hurt or killed by one of their computers. It's sad ****** does business with these types of people. Probably good to avoid ****** if you are getting a computer if they continue to get do business with companies like these. ***** ***** ******* *** *** ** ******** **** *** ******* ********** **** ******** ******* ************. Had my computer I bought off them in April blow up on me today. Take care with any products you have bought off them. Know they could blow up on you like they did to me today.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.