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Business Profile

Gutter Contractors

All Ontario Eavestrough

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:18/12/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Work was completed Dec 2022 and amount paid was $1800.00 cash. Has not returned to correct the defects. See text communication which indicates the broken promises and request to provide refund. Nature of issue has been outlined in my *** review Defective workmanship on the new home eavestrough install. Leaking sections and used different luster on the install not consistent throughout. Used High glossed and flat sheen materials. My mistake by paying the client before all work was completed. I was going away and trusted client to complete the corner piece not expecting he would try and slip by this type of workmanship. Pictures attached to show several defects. Will not return to fix the defects. Many broken promises .Offered a compromise however owner now, ceases to not communicate. I am a senior and will now have to hire out another contractor to fix the defects and then proceed with small claims court to hopefully recover this unnecessary expense unless the *** can convince client to provide a refund. I request a refund to be used to correct the defects and prefer not to have to deal with owner again, can not be trusted.

All Ontario Eavestrough is NOT a BBB Accredited Business.

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