We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tiny Houses

Sawmill Structures

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tiny Houses.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Nyle S

    Date: 25/08/2023

    To anyone thinking of ordering a Bunkie Kit please be advised that their logistics department, which is the actual delivering of the product to your property is ineffective and unprofessional. Further, if you place an order the salesperson will tell you that they can deliver anywhere. When we ordered the kit we told Chris that we had a somewhat challenging gravel road up a hill and then a 45 degree angle on the driveway. He assured us it would not be a problem. Fast forward to 2 weeks ago when the kit arrived from Ontario to Seattle. We were told to contact the trucking company that would make the delivery to our property. When we called we learned that the company would not accept the job and were told that ******* ********** would have to find a different vendor for delivery. We called ******* and were told first by *****, and then *****, that we had to be reasonable and allow them time to find a truck that could deliver the kit. We waited for almost 2 weeks with very little communication other than "we're working on it." Today, without notice the logistics department sent an email letting us know that the kit would be delivered TODAY. We were 2 1/2 hours from the property when my husband got the email. Apparently they don't believe this information warranted a phone call to ensure that someone would be available to accept delivery. My husband drove out immediately to the property, with delivery time set for 4:30pm. At 7:00pm the truck had not arrived. My husband called and learned that the truck had left late after having to hand load the kit onto their truck in Seattle. By this time my husband had been waiting for almost 4 hours. When the truck finally arrived the driver looked at our road/driveway and said delivery was impossible. ***** ******.....this is a road traveled by cars without 4 wheel drive. Do not order from this company unless you have easy access to the build site...oh and a forklift....they expect that you will have that at your disposal.

Sawmill Structures is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.