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Business Profile

Window and Door Installation

Van Isle Windows Ltd.

Reviews

This profile includes reviews for Van Isle Windows Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Van Isle Windows Ltd. has 3 locations, listed below.

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    Customer Review Ratings

    5/5 stars

    Average of 37 Customer Reviews

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    Review Details

    • Review fromJohn L

      Date: 21/04/2024

      5 stars

      John L

      Date: 21/04/2024

      Van Isle Windows did an amazing window replacement for us on budget! The crew was super courteous and made special effort on any concerns we had. I certainly would use them again. John Lambrechts.

      Van Isle Windows Ltd.

      Date: 22/04/2024

      Thank you for making Van Isle Windows a part of your window renovation project.
    • Review fromRobert B

      Date: 08/04/2024

      5 stars

      Robert B

      Date: 08/04/2024

      Excellent planning, timing, and installation. 17 windows and 7 sliding doors, on-time and no mess. Great installation crew. Tony C on the sales side was very thorough in evaluating our needs, explaining options, and double-checking everything. Great price and quality. A higher standard than about 99.99% of service providers in Victoria.

      Van Isle Windows Ltd.

      Date: 09/04/2024

      Your feedback on the services we provided is greatly appreciated. It is our goal to take the time to understand our customers' needs and fulfill them with top quality service. Thank you for choosing Van Isle Windows for your window replacement needs. We hope you enjoy your new window and doors for many, many years.
    • Review fromEric Michael H

      Date: 19/03/2024

      5 stars

      Eric Michael H

      Date: 19/03/2024

      Fabulous, we now have a new house! The quality, design and installation of all the windows in the house was perfect!!!! Friends can’t believe the price we paid! The house is 54 years old but doesn’t look it anymore!!!!!

      Van Isle Windows Ltd.

      Date: 21/03/2024

      It is always good to hear back from customers after they have had the full Van Isle Windows experience. We hope you, and your friends, enjoy your new windows for many more years. Thank you for choosing Van Isle Windows for your window renovation project.
    • Review fromLynda S

      Date: 11/02/2024

      5 stars

      Lynda S

      Date: 11/02/2024

      We are very happy we chose Van Isle Windows to replace our old heat-leaking basement windows. Van Isle provided excellent service from start to finish, both on the phone and in person. The estimator was very knowledgeable about the provincial and federal government grants and rebates that we could access, ensuring that we knew exactly how much we would have to pay. In the end we have top-notch, energy-efficient windows at a fraction of the actual cost. The window installers were friendly, efficient, and detail oriented. Together with new insulation in our basement walls, Van Isle's, Island-made, high-quality, new windows have made our basement warm and cozy.

      Van Isle Windows Ltd.

      Date: 12/02/2024

      We appreciate your sharing your very positive experience with us here at Van Isle Windows. We understand that, with the various options for rebates and grants, it is challenging to know where to go and what to do in order to take advantage, which is why we do our best to help direct customers through the process. Thank you for choosing Van Isle Windows for your project. We know that you will enjoy the benefits of your new windows for years to come.
    • Review fromJohn L

      Date: 20/12/2023

      5 stars

      John L

      Date: 20/12/2023

      Van Isle Windows did a fantastic job on my windows. They were accurate with excellent workmanship and very courteous. Thank you, Eric and your crew.

      Van Isle Windows Ltd.

      Date: 02/01/2024

      Thank you for taking the time to share your experience. Now that the hard part is out of the way all you have to do is enjoy your newly installed windows.
    • Review fromTrellis C

      Date: 29/11/2023

      5 stars

      Trellis C

      Date: 29/11/2023

      The windows have made a significant improvement to our comfort. Everyone from Rebekah to the installers were professional, kind, respectful and knowledgable of the product. They cleaned up after and made sure all our questions were answered. We would absolutely recommend Van Isle Windows

      Van Isle Windows Ltd.

      Date: 04/12/2023

      We at Van Isle Windows are overjoyed that the work we have done for you has had a positive impact on your overall comfort and the fact that your interactions with our staff were all positive is great news as we aim for a high level of customer service as our standard.
    • Review fromChris K

      Date: 09/11/2023

      5 stars

      Chris K

      Date: 09/11/2023

      I am so glad that I use this company for my windows. They are so reliable. Thanks again for a wonderful job you provided.

      Van Isle Windows Ltd.

      Date: 14/11/2023

      Thank you for choosing Van Isle Windows for your project.
    • Review fromGail S

      Date: 03/11/2023

      5 stars

      Gail S

      Date: 03/11/2023

      Everything about my experience with Van Isle Windows was first rate. Every person I dealt with, both in person and on the phone, was professional and personable. They did not try to up-sell me in any way. They communicated clearly, answered my questions promptly and arrived on time. Having six of my single-pane and "heritage" windows replaced by Van Isle products has been absolutely life-changing in terms of the temperature in my house and energy efficiency, and they look great too.

      Van Isle Windows Ltd.

      Date: 06/11/2023

      Thank you. We have been working in peoples homes for over 45 years and homeowners have described the positive changes our products have brought to their lives in many different ways. "Life changing" is one of the descriptions we have heard a few times, over the years, but every time we hear it we are reminded of why we do what we do.
    • Review fromCarolyn T

      Date: 31/10/2023

      5 stars

      Carolyn T

      Date: 31/10/2023

      Van Isle Windows did a great job for us! First, they told us about the Government rebate - which saved us about half of the cost! Then the salesman came out and measured and gave us an estimate. They ordered the windows, and 3 fellows came out and installed them. They put tarps down on the floors and put booties on their feet so as to not make a mess of our floors. They were very obliging and helpful. In a day and a half they were all done and left us after cleaning up any mess. We are very pleased with our windows!

      Van Isle Windows Ltd.

      Date: 01/11/2023

      Check marks all around. Thank you for taking the time to give your feedback on your experience with Van Isle Windows. It sounds like everyone, from start to finish, met or exceeded your expectations. Your description of the experience is what we strive to accomplish for all our clients. Thank you again for choosing Van Isle Windows for your window replacement project.
    • Review fromRomy S

      Date: 26/10/2023

      5 stars

      Romy S

      Date: 26/10/2023

      We are very pleased with our window replacements by Van Isle Windows recently. From start to finish, it was guided through by staff from different departments. It was smooth, professional and on time. We highly recommended them.

      Van Isle Windows Ltd.

      Date: 30/10/2023

      Thank you for your trust in us to work on one of your biggest investments, your home. We hope you enjoy all of the benefits your new windows offer for many years to come. And, thank you for recommending us. As a long-standing company on Vancouver Island, with over 45 years of service in the local communities, we succeed largely because of the recommendations and referrals from customers like you.

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