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Business Profile

Windows

Ecoline Windows

Reviews

Customer Review Ratings

4.22/5 stars

Average of 131 Customer Reviews

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Review Details

  • Review fromKim D

    Date: 04/03/2025

    5 stars
    Installed a 48x48 triple pain window Arrived within the 2 hour window. Protected my floors so they wouldnt track any dirt from outside. Were quiet while working. Stuck to the task at hand. Did a very nice job reapplying the exterior trim and also with the interior trim. Cleaned and swept up their work area. Even had their own waste barrel. Very satisfied with their work and professionalism. If I need another window I will call them and happily recommend them to friends and family.
  • Review fromShelley D

    Date: 28/02/2025

    5 stars
    We are very happy with the beautiful new door. The whole process was easy and the installation went very well. Great job!
  • Review fromLaurie S

    Date: 10/12/2024

    5 stars
    I am very happy. I love my beautiful new windows. My house is warmer and much quieter. Thank you ******* Max , and Staz for your fantastic work. I highly recommend Ecoline for providing professionalism, expertise, excellent quality products, services and superior customer care.
  • Review fromJames B

    Date: 06/12/2024

    5 stars
    Overall, the team was very professional, from the salespeople (******) to the installers, Max.I am delighted to recommend this company, this is my second purchase.
  • Review fromVictoria F

    Date: 05/12/2024

    5 stars
    Econoline Windows just finished a seamless window installation for several windows in our home. The process began when we walked the advertisement at ******. After a quick call, we were able to set up consultation with ******- he explained the process and guided us to make a best decision for our needs. We appreciate the reminder calls, the timely arrival of the installation team, the site cleanup and explanation of how to clean the windows. The price, thanks to ******, was the most competitive. Overall, we are thrilled with the new windows and look forward to more work ahead with Econoline via ******.
  • Review fromSophie M

    Date: 25/11/2024

    5 stars
    I was so grateful to the whole team at Ecoline. ****** helped me when I first reached out to get the assessment and then Yurii and his team installed the windows. There was a slight delay between when they said they would be done to the actual installation but it turned out ok in the end. The difference with the new windows is amazing - my house is so much warmer and quieter. I would recommend Ecoline
  • Review fromSophie M

    Date: 24/11/2024

    5 stars
    Everyone from Ecoline was professional and friendly and I highly recommend them! I am so grateful to Yurii and his team who installed my windows and patio door.. They were so fast! The difference is night and day, my home is already so much warmer and quieter.
  • Review fromBrent D

    Date: 23/11/2024

    5 stars
    We discovered Ecoline at a sales booth while at ****** in ******* on Vancouver Island. We discussed our needs with ****** and a few days later met with her at Ecoline's office in *******. Our front and garage doors are exposed to a very harsh marine environment with endless sun, wind, rain and salt water. ****** was excellent at helping us order specific doors appropriate for our weather. Our doors were installed by ****** and his helper; they worked tirelessly all day and made sure every detail of the install was perfect, including installing our locks and pre-existing sliding screen. We are so impressed by the build quality and installation. Highly recommend!
  • Review fromAmy M

    Date: 13/11/2024

    5 stars

    Amy M

    Date: 13/11/2024

    Great experience with Ecoline windows from start to finish. The sales team was up front about timing and pricing, and responded quickly to any questions or concerns I had. The installation team was courteous and friendly. They installed the windows in less than one day and cleaned up all the construction waste. The windows look fantastic. Would definitely recommend.

    Ecoline Windows

    Date: 15/11/2024

    We're glad you were satisfied with all aspects of your window replacement. Don't hesitate to contact us if you have any questions about your new windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbours.
  • Review fromLothar M

    Date: 09/11/2024

    1 star

    Lothar M

    Date: 09/11/2024

    I will NEVER again buy Ecoline windows. Long wait times and poor sevice. My windows failed within 2 months from a poor installation and 6 months later they are still not properly repaired. 25 year guarantee... means it might take 25 years before they fix the problem!!

    Ecoline Windows

    Date: 15/11/2024

    The service appointment was scheduled for November 18th. We will do our utmost to rectify the matter to your satisfaction.

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