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Business Profile

Printing Services

Vector Prints LTD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Printing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:23/06/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased Custom shirts for our company and pre paid $2026 for our order on May 16. At the time of order they say 10-12 business days. We tried contacting them for the past 4 weeks with no response. Now their phone line is disconnected.

    Business Response

    Date: 04/07/2023

    Hello, 

    Thank you for reaching out to us. We have spoken to ***** and explained our situation. 

    *****s order has been partially fulfilled. They are aware we are missing a couple of items due to supply being out of stock. 

    Should you have any questions please do not hesitate to reach out to us. 

    Thank you
    Vector Team

Vector Prints LTD is NOT a BBB Accredited Business.

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