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Business Profile

Computer Dealers

Compusoft

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Matthew L

    Date: 09/10/2023

    Honest customer review:This month i purchased a gaming pc and MSI monitor from this company, when i got the monitor and pc home and unboxed them i found that the monitor had a dead pixel smack dab in the middle of the screen. The very next day i called in and brought it up, they said they would warranty the monitor as i had just purchased it the day before, Only to tell me over the course of 2 weeks that they cannot find me a comparable monitor and that they would give me the money back and told me to go find my own as MSI was not bring one with my specs out until at least December.When i asked if i could just use this one until they could warranty it with a comparable product when released, i was informed that no i would need to bring it immediately as they would sell it to a different client at a lower value while disclosing the pixel issue. They never took into consideration my time, travel, customer tenure (as i have purchased previous gaming pcs from them).At a known risk of them likely also not honoring their warranty on the pc i also purchased on the same day, (as they did not truly warrantee the monitor and now i will forever have one with a pixel burnt out in the middle of the screen), i felt it important to share this experience. It is clear to me

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