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Business Profile

Storage

Sentinel Storage (Lethbridge N)

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJasmine S

    Date: 06/01/2024

    1 star

    Jasmine S

    Date: 06/01/2024

    Absolute *** ***!!! They increase their prices very regularly. We started at $110/month and are now up to $210 month. They do not notify you of increases. You have to watch your bill statements very closely. Staff was not friendly. I cleared out my unit and will never go back. Please do not waste you money with these people.

    Sentinel Storage (Lethbridge N)

    Date: 09/01/2024

    Hello *******,It is unfortunate that I am hearing of this for the first time now. We will try and mmake our clients happy when an issue is brought to our attention. All of our rental increase notices go out 30 days before the increase to notify clients. These are sent out via email unless like in your case we do not have an email on file then they go regular mail. I am not sure if the address we have on file is current or not but I do have the dates that everything was mailed out. If a client calls to discuss their account we will always look at ways to come to an agreement of how to make the customer happy. Please call my number to discuss how we can make this right for you. Thanks *************************** Regional Manager ************ go

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