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Business Profile

Mailing Containers

Haul Crate

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Containers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:15/11/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased a c-can from this company and had arranged for a delivery date. They were adamant that we process payment to ensure they can secure the delivery slot. An e-transfer payment was remitted on Oct 16, 2023 with an automatic deposit and a delivery date was set for Oct 18th, 2023. No one delivered on Oct 18th and no one was answering their calls. Finally we got a hold of someone and they said that it would be delivered on Oct 20th, 2023. No delivery was made and we have made over 50 phone calls and send emails to the different emails provided, without a response. A police report was started.

Haul Crate is NOT a BBB Accredited Business.

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