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Business Profile

Landscape Contractors

Pioneer Landscaping & Irrigation Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:03/10/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired a landscaper for my backyard June 2021 I got his number from my builder with 2 other recommendations. I had only bought my house for a year . I went with this one because he was the only one to actually tell me that he would take of everything. I told him we cannot take care of our yard , I dont know what needs to done , I need him to be in charge of taking care of everything. And that I needed everything done to perfection. He agreed and said ** always in this neighborhood and Ill take care of all after service you need. I even asked to install automatic sprinkler so we dont need to water and everything is done easily . He took ****** to finish my backyard. Now everything is falling apart , my fence is falling , my trees are dead .. I texted him so many times you need to look at back yard , but no all the advice he gives is you need to water . Well we water things are getting worse , I get another company to look and they discover a boken pipe under my land because my landscaper never came back to winterise and not only that he was just giving us the wrong advice to water more , when my underground is flooded. I texted him for the fence , but he thinks its not his problem, He only got heated when I called my builder and told him not to recommend him to any neighbours because we all trust this builder and I told him about my experience. I feel ripped , I feel this is unfair to happen to anyone else . I told my neighbours to stay away from him and I guess he was not happy .I need help . I need him accountable for this mess . I can pay him some money but he should cover most of the damage Thanks for your help

Pioneer Landscaping & Irrigation Ltd. is NOT a BBB Accredited Business.

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