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Business Profile

Spray Foam Insulation Contractors

Prima Foam

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Spray Foam Insulation Contractors.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Yerbatyr K

    Date: 21/10/2022

    Yerbatyr K

    Date: 21/10/2022

    Gary was recommended by another insulation contractor and he was easy to reach for his service. Price quote was reasonable enough even though we started planning to hire him for our undeveloped basement insulation (price quote was good as well). Service time was booked smoothly. Questions prior to the service have been answered promptly. Contractor showed up on time. And our problems started... First of all, we actually should NOT be home and house MUST BE NOT occupied during the foam insulation spray because it's very toxic stuff (contractor used special high graded mask and coveralls), NOBODY told us that!!! We all got light exposure side effects after the guys finished their work. Second one is a significant amount of foam was left on the studs and our drywall contractor charged us for properly removing and cleaning after those guys. Gary does NOT stand behind his completed work and please BE AWARE!!!

    Prima Foam

    Date: 21/10/2022

    Yerbatyr you contacted Prima Foam after the job was done with a concern that your child was exposed to the spray foam as he was experiencing light side effects. The team arrived as scheduled and upon arrival observed that you were there with your 2 children. Yerbatyr you asked if you can be in the home while the spray foam was being applied. The crew member you ask specifically said no. The above concern was address on the Friday night after working hours, I took this phone call seriously and did my further investigation. To conclude the above, I advised that light exposure passes and that there was definitely a miscommunication from both my staff member and yourself. The following Monday you reached out regarding studs that were not scraped and ready for drywall. I took this to the team and there was a clear conversation. The sloped roof was in a bonus room where at about 3 feet up the wall it is framed out and this indeed was cleaned and ready for drywall. The storage cubby below with a door, The lead spray foamer on site arrival walk through asked you very specifically if that area was to be dry walled. The understanding was that it will not. Then we proceeded to say we would the 'wrap' the studs to create a thermal bridge to enhance the Rvalue.Prima Foam does take customer service and pride of work seriously We thank you for your review and will use this as a learning tool

  • Steve J

    Date: 22/09/2022

    I had a small job that Prima was able to come in my home and complete at very short notice. Pricing was very reasonable and the employees were very friendly and professional. I really appreciated that Prima was in my community doing another job and were able to fit me in one day of calling! Thank you.

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