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Business Profile

Airport Parking Reservations

Skyview Parking

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Airport Parking Reservations.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/02/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We parked our vehicle at Skyview parking lot November ***** 2024 Advertised to be secure, fenced, staffed, with option to valet vehicle to parking spot. Shuttle to airport, pick up from Airport and have vehicle ready to pickup .When we picked up or vehicle it was damaged, no explanation given to us. No responsibility taken. Unable to drive vehicle, passenger door dented in unable to open. Valve stem broken tire flat. Front fender damaged We reported the incident ti Calgary police, who completed a report #******** We asked for *** to change our damaged tire and assess drivability Staff had no explanation and gave us manager contact info **** ********, numerous phone calls and emails no response Lot has security cameras Insurance adjuster evaluated $7000 repairs needed.We feel it is unfair that our insurance has to cover the complete cost, we have to pay deductible, when obviously the employee parking our car hit likely a concrete parking divider We feel this business is not reputable, likely to repeat their response to others and should be held accountable Our concern is that we must pay the deductible and that our insurance premiums will increase and this is not fair as we trusted the lot to safeguard our car and take responsibility for their staff

  • Initial Complaint

    Date:06/10/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid this business $43.04 for parking my car there in october. My travel plans then changed and i no longer will be going on this trip and I requested a refund for this purchase amount. I received one email in return stating that i should receive this refund on my credit card statement and if not to contact again. I have now emailed and called asking about this as it has been 10 days with no sign of a refund and this business has not replied to my email or phone call.

Skyview Parking is NOT a BBB Accredited Business.

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