Travel Services
airtravelpad.comInformation and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
On 01/06/2025, BBB submitted a written request to the company encouraging the business to address the pattern of complaints regarding advertisement issues, refund/exchange issues and service issues. As of 01/24/2025 BBB has not received any response from the business.
Alert
On September 24, 2024, BBB initiated an investigation into airtravelpads.com in response to a consumer complaint and scam report alleging issues with standard business practices, customer service, refunds, and advertising.
During the investigation, BBB successfully contacted the business to address a consumer complaint. However, the business failed to respond to follow-up questions that arose from the investigation.
As of September 24, 2024, the business has not provided a formal response or action plan to address the concerns and questions raised by this investigation.
BBB will continue to monitor this business.
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