Computer Repair
PC-Helpers Computer Services, Inc.Information and Alerts
Service Area
- AZ
Alert Details
This business has 1 alert.
Alert
This business has a history of violating BBB name and logo policy and has falsely stated BBB accreditation and referenced the BBB name in an unauthorized manner, despite BBB’s efforts to get the business to cease using the BBB trademark. This use of the BBB trademark constitutes trademark infringement and is a violation of trademark rights of the Council of Better Business Bureaus, Inc.
On October 3, 2016, BBB requested PC-Helpers Computer Services, Inc. to substantiate or modify claims placed on the business website at www.pc-helper.com which state: "Since 1996, PC-Helpers has been providing superior computer repair..." and "*PC-Helpers Computer Services, Inc. Providing Affordable Solutions Since 1996".
According to BBB Code of Advertising 1.1 7 1.2:
• "The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
• Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.”
BBB requested PC-Helpers Computer Services, Inc. to substantiate or modify these claims. The business did not respond to BBB.
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