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BBB Serving Northern Indiana

Serving Adams, Allen, Blackford, Cass, Dekalb, Elkhart, Fulton, Grant, Huntington, Jay, Kosciusko, LaGrange, Lake, LaPorte, Marshall, Miami, Noble, Porter, Steuben, St. Joseph, Wabash, Wells, Whitley

About Us

BBB’s mission is to be the leader in advancing marketplace trust. We do this by setting standards, encouraging and supporting best practices by engaging with and educating consumers and businesses, celebrating marketplace role models, calling out and addressing substandard marketplace behavior and creating a community of trustworthy businesses and charities. Our consumer and business service area includes 23 counties in Northern Indiana. Dispute Resolution: Complaints can be filed online by clicking either of the links below. For assistance, dispute resolution specialists are available by appointment only. Consumers are invited to pick up or drop off complaint forms from the boxes outside of our rear entrance. See below for a full list of BBB services and programs.

BBB: Start with Trust®

Upcoming Events

BBB Serving Northern Indiana's 2025 Spring Shred Day

Safeguard Your Identity at BBB Shred Day!

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The Foundation of Sales Success

BBB Accredited Businesses are invited to a special virtual event exploring Sandler’s Success Triangle—an essential framework of Attitude, Behavior, and Technique—to help overcome common sales pitfalls and build consistent, long-term success.

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Humbitious leadership in times of change: How to connect with humility and elevate with ambition

Join us for an exclusive session for BBB Accredited Businesses with Professor Amer Kaissi, PhD, on how humbitious leadership—blending humility with ambition—can help you lead through change, inspire innovation, and build stronger, more engaged teams.

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Programs and Services

Newly Accredited Businesses

You are now part of a select group of businesses that have earned accreditation by committing to the BBB Standards for Trust. Use this New Accredited Business page to learn about your BBB Business Portal, your BBB Benefits and beyond!

2025 Spring Shred Day

Join BBB's 2025 Shred Day to securely dispose of sensitive documents and protect against identity theft.

Complaints

Where do you turn when you have a misunderstanding with a company, store or service provider? Better Business Bureau is here to help ease your frustration when it comes to resolving a dispute with a business.

Customer Reviews

Post your own customer review and rate your experience as positive, neutral or negative. Indicate if you would recommend this business to a friend, family member, neighbor or colleague.

Scam Tracker

Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it. Help us investigate and warn others by reporting what you know.

Trusted Advice

Need a trusted business? BBB’s Trusted Advice™ videos share expert tips on choosing service providers in key industries.

Request a BBB Presentation

Request a BBB Speaker to present at your event.

BBB AdTruth

Have you seen or heard an advertisement that seemed confusing or misleading? If so, report the advertisement.

Students of Integrity Scholarship Awards

BBB Charitable & Education Foundation is awarding six $2,000 scholarships to high school seniors who demonstrate integrity and ethical leadership. Applications are now being judged. Join us for the celebration on Tuesday, May 20, 2025, at 2:00 p.m. at Indiana Tech.

Get-A-Quote

Obtain quotes, estimates, information or proposals from BBB Accredited Businesses. One stop shopping with businesses you can trust; BBB Accredited Businesses.